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Master the Skills of Persuasion and Influence

23 May 2017 09:00 AM
TBA, CBD, Melbourne




Your success as a risk manager depends increasingly on your skill in influencing behavioural change.

You know that effective risk management delivers results for both your organisation and its people.  The challenge is in persuading others that risk management delivers value to the bottom line.  This Masterclass will give you the skills and tools to become an outstanding communicator, trust builder and negotiator.

 In Dawson and McDonald's article for the RMIA Yearbook 2016 we mentioned Aon’s Global Risk Management Survey which has identified the top three skills of effective risk managers as –

  •         influencing and persuading skills
  •         listening skills
  •        being open and likeable.

 This 1 Day in Masterclass in persuasion and influence skills will equip you to –

  •        understand the hidden factors that drive decision-making by individuals
  •         identify different personality types by observing their words and actions
  •         build and sustain trust with people whose "hot buttons” are different from yours
  •         negotiate effectively with senior executives and colleagues
  •         be a highly successful risk manager and leader

  You will get these Masterclass tools.

  • Your 360° profile report showing how you are perceived as a communicator by colleagues.
  • Your personal case study that will show you how to improve or turn around a currently difficult business relationship.
  •  A comprehensive workbook and reference materials.

 The Business Relationship app.

You will download The Business Relationship app to your smartphone and iPad.  With this app you will be able to quickly profile any person you deal with and get instant on screen feedback on –

  •         how their communication style differs from yours
  •         how they prefer to be treated
  •         how they make decisions
  •         how you can build and sustain trust with them

  A 12 month subscription to this app is included in the Masterclass registration.  There is no limit to the number of profiles you can create on The Business Relationship app.

 What others say about this Program.

93% of risk managers who completed this program in Sydney said the knowledge would be useful in their work and 80% said they would be more confident in handling the problems they have to face in their roles.

 "This was an excellent workshop delivered at a personal one-on-one level. The day spent with John and Carmel was definitely an eye opener where I learnt new things about not only how I am perceived by my colleagues but they also equipped me with tools that would aid me in influencing key people in the hierarchy and external clients.  I would definitely recommend you to others.”

Philanthropic Relations Co-ordinator at Deakin University, Melbourne.

"You fundamentally changed my approach … and provided some powerful tools and insights that have enabled me to communicate more persuasively up the line. (This was) one of the most useful personal development programs I have completed.” General Manager, Country Fire Authority Vic


You will have two expert facilitators for this Masterclass - John Dawson and Carmel McDonald, the owners of Dawson McDonald Consulting and authors of the book BUILD Your Business: From Ordinary to Extraordinary, 5 Steps To High Performance.

 Dawson McDonald Consulting (DMC) was retained by the RMIA in 2016 to develop, field test and implement the 360° behavioural profile now being used as part of the assessment process for risk managers who apply for accreditation as Certified Chief Risk Officers CCROTM.

 John and Carmel have been coaching leaders in the private and public sectors for over 10 years in how to master the skills of persuasion and influence.  DMC is a partner in the global coaching and consulting network of Persona Global.  More than 1 million people worldwide have benefited from this program.  Its veracity has been validated by independent university testing across different cultures.

 Follow up support.

After completing this Masterclass you will have ongoing access to support from John and Carmel by phone or email for eight weeks in case you need help in implementing any aspect of your new skills.


The first Masterclass in this series will be held in Melbourne. 

 Member Rate: $880 

Non-member Rate: $990 

RMIA Certified Members: $792 (please contact RMIA for discount code)

(all prices are inclusive of GST).

The number of risk managers who will be accepted for this Masterclass will be strictly limited to ensure individual attention.  Register now to secure your place.